People who live around the Chapelfields, Foxwood and Dringhouses area of York say water pressure is so low they are struggling to use the shower.
Lib Dem Ward Councillor, Andrew Waller, has written to the Chief Executive of Yorkshire Water asking for a speedy resolution to the problem.
He says it has been going on for a few days now and the hot weather means residents need the reliable supply they pay for, even more than ever.
Residents who ask Yorkshire Water why there are problems are being told it is linked to the recent issues in the Easingwold area which involved a pollution incident and the shut down of a water treatment works. That has now been resolved.
Andrew Waller says, in his letter to Nicola Shaw, the CEO at Yorkshire Water, that he believes it is more to do with pressurising the water from Acomb Landings rather than using Severus Water Tower.
The letter went off today and the councillor is waiting for a reply.
Cllr Waller told YorkMix Radio: “Since the weekend I’ve been contacted by a number of people in the Westfield Ward, around the Chapelfields area about low water pressure, meaning that they didn’t have any hot water, that’s because it was below the threshold for the boilers to kick in, so this has been running on since Saturday.
“It started to affect a wider area, myself included, on Acomb Lane, and then it progressed round into the Foxwood and Dringhouses area, and we don’t seem to be getting close to a resolution.
“In early January, there was a low water pressure situation two evenings in a row, and that closes down Millthorpe School.
“This this morning it was a struggle to get a shower here.”
A Yorkshire Water spokesperson said: “We are aware of intermittent low pressure in some areas to the west of York during periods of high water demand in the mornings and evenings. This is linked to the third-party pollution incident in the River Ouse that required us to shut down a treatment works.
“It’s also being exacerbated by high temperatures increasing the amount of water everyone is using.
“Our teams are working hard to balance the water system to ensure everyone has water supplies.
“We understand low pressure can be frustrating, but the measures we are taking is to ensure everyone has supply while the local water system and storage recovers.”
