There is major disruption between Retford and Doncaster due to a person being hit by a train.
LNER at York says they are working with Network Rail to get services moving again as quickly as possible.
In an update they later added that the railway was open to trains again.
This also affects Grand Central at Thirsk and Northallerton and Hull Trains at Selby.
Trains are running, but there is major disruption, and you will face long delays and/or experience severe overcrowding.
Have you already begun your journey? LNER says:
- If you are already on board an LNER service affected by this disruption, your Train Manager will keep you updated with information about the incident and the impact on your journey. Our on-board team are working hard to keep you comfortable whilst we get you moving again. If you need any urgent help – onward travel connections / flights, medical needs etc., please speak to a member of the on-train team. Alternatively, please contact our Customer Solutions Team on 03457 225333.
- If you are currently waiting at a station, please listen out for station announcements or speak to a member of station staff. If you are unable to complete your journey today and require hotel accommodation, please speak to a member of station staff.
You can use your LNER ticket to travel on the following services at no extra cost:
- Avanti West Coast between London Euston and Manchester.
- TransPennine Express between Manchester, Leeds and York/Newcastle.
- Northern Rail between Carlisle and Newcastle.
- East Midlands Railway (EMR) between London St Pancras, Leicester and Sheffield.
- CrossCountry between Sheffield, Doncaster/Leeds, York and Newcastle/Edinburgh.
- Great Northern and Thameslink between London Kings Cross,Stevenage and Peterborough.
- Grand Central between London Kings Cross and York.
- ScotRail between Glasgow Central and Edinburgh Waverley.
Please note that other train operators are also likely to be busy.
For information on how you may use the ticket information above to complete your journey, please check this alternative route map here – journey times may be extended.
Refunds/Compensations
- If you were delayed getting into your booked destination by 30+ minutes you may be entitled to compensation under our Delay Repay scheme.
- If you booked directly with LNER and opted into One Click Delay Repay, you’ll receive an email confirmation of this within 48 hours.
- If you haven’t received an email or if you haven’t opted in for One Click Delay Repay/have booked your tickets elsewhere then please fill in a claim form.
