Noise patrol officers were called in after a number of complaints about late-night hot tub parties at a York Airbnb.
Neighbours contacted City of York Council about anti-social noise from a holiday let in a residential area of Acomb.
The complaints were about large groups playing loud music, shouting, holding parties and using an outdoor hot tub late at night.
Each time the neighbours complained, a warning letter was sent to the owner and the noise died down for a few months.
In April, the council’s noise patrol was alerted to more late-night noise and visited the property at 11.30pm.
A City of York Council spokesperson said: “The officers heard loud music, and found a large group of women drinking and shouting in the hot tub, and who reacted aggressively to the officers when they were asked to be quiet.
“Another complaint was received at 12.30am that night.”
On 1 May, the council served a noise abatement notice on the owner of the Airbnb, requiring him to stop allowing loud music and raised voices.
He responded to say he’d decommissioned the hot tub and reduced the number of people allowed to stay at the property.
No further complaints have been received.
Cllr Michael Pavlovic, executive member for safer communities at City of York Council, said: “We welcome the fact that people want to come and enjoy our beautiful city, and we know that holiday lets have a role to play in York’s visitor economy.
“However, nobody should have to put up with repeated late-night noise and disruption in the place they call home.
“This case shows the action the council is prepared to take when residents are affected by ongoing nuisance.
“I want to thank our environmental protection and noise patrol teams for their persistence and professionalism in investigating complaints, gathering evidence and taking enforcement action where it was needed.
“If residents are experiencing ongoing noise nuisance or anti-social behaviour, I would encourage them to contact the council. We take complaints seriously and will not hesitate to act to protect local communities when problems persist.”
The council says if you are disturbed by noise at a holiday let:
- please report it here
- on Friday and Saturday, from 9pm to 2.30am call 01904 551555 or email: [email protected].
There’s advice to owners of holiday lets, including how to manage noise, on the council’s website here.
Failure to comply with a noise abatement notice could result in prosecution and a fine of up to £20,000.
