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North Yorkshire taxi licensing policy aims to make all new cabs able to carry wheelchairs

Plans to improve the accessibility of taxis and private hire vehicles for passengers with additional needs across North Yorkshire are set to be considered by councillors. 

Executive members will be asked to approve a new Hackney Carriage and Private Hire Licensing Policy, and a new Inclusive Service Plan, on Tuesday, 17 March. 

The aim of the new policy is to address the shortage of licensed wheelchair accessible vehicles across the county. The council currently license 60 wheelchair accessible hackney carriage vehicles, which represents one for every 10,250 people. 

The national average across rural areas is one wheelchair accessible vehicle for every 8,150 people.

The best performing rural authorities provide one for every 2,000 to 3,000 people. 

Rather than imposing a mandatory wheelchair accessible vehicle requirement on licensed vehicles, the council has previously introduced incentives by waiving the licence fee and by relaxing the age limits.

If approved, all new hackney carriage vehicle licence applications would need to be for a wheelchair accessible vehicle, a zero-emission vehicle, or a hybrid electric vehicle.

Existing licensed hackney carriage vehicles would retain ‘grandfather rights’ until they are no longer fit for purpose and would not need to be upgraded to meet the new requirements. 

Executive member for licensing, Cllr Richard Foster, said: “Hackney carriage and private hire services play an important role in transporting members of the public safely, and our plans would ensure that there is a mixed fleet, which is in line with the Government’s guidance, and will help to reduce emissions and improve air quality. 

“The aim of the new policy is to increase the number of wheelchair accessible vehicles on our roads whilst balancing its impact on the trade. We have consulted with the trade, wheelchair users and groups to help shape the updated policy.” 

A hackney carriage vehicle can be hailed by passengers on the roadside, stand on a rank, or be pre-booked.

In contrast, private hire vehicles can only operate through pre-booking.

Under new plans, private hire operators would need to identify a passenger’s accessibility needs prior to taking a booking, to ensure that an appropriate vehicle is provided.  

The proposals to increase the provision of wheelchair accessible vehicles have resulted in significant feedback from the trade, wheelchair users and groups that represent them. 

There was agreement that it was important or very important that everyone has equal access to taxis and that there are enough wheelchair accessible vehicles to meet demand. 

Councillors will also be asked to adopt a new Inclusive Service Plan focusing on the needs of people whose access requirements are apparent when using public transport as well as the needs of people with less-visible disabilities, including autistic people or those with mental illness.

The Inclusive Service Plan aims to improve the access and availability of licensed vehicles, address any reports of non-compliance, and educate drivers and operators of the needs and legal rights of disabled passengers. 

If introduced, a review of the policy would be carried out after a year to decide whether any adjustments are needed, with further research and consultation.