A prominent fast food shop in York has hit rock bottom on hygiene.
The Subway branch on Pavement has been given a food hygiene rating of zero by City of York Council inspectors.
They inspected the food outlet on 29 January, and the results have just been made public.
Inspectors say urgent improvement is necessary.
No confidence in management
The inspectors ranked food and hygiene safety as very bad – meaning ‘almost non-compliance with statutory regulations’.
This covers things like food handling practices and procedures, and temperature control.
Structural compliance was poor – this refers to things like cleanliness, the layout of the establishment, conditions and ventilation.
And the inspectors said they had no confidence in the management of the Subway. This can mean managers have little or no appreciation of hazards or quality control.
What Subway said
The health and safety of all guests is of paramount importance to Subway, and Subway franchise owners are expected to maintain high food safety standards in their stores.
We have spoken to the relevant franchise owner who has confirmed that the store’s previous food hygiene rating was 5 but, on the day of this inspection, the store suffered from an exceptional combination of equipment failures and staffing issues which resulted the poor rating.
The franchise owner has confirmed that all corrective actions have been taken and that they are in the process of arranging a re-inspection.