York Register Office to notify relevant agencies of a death

1 Mar 2013 @ 12.56 pm
| News



Issued by City of York Council

Residents registering a death in York from 4 March, can now rest assured that the registration will be shared with appropriate agencies, thanks to a new ‘Tell Us Once’ scheme.

Following a national pilot scheme, City of York Council’s registrars at the Bereavement Suite at York Hospital or at the Register Office at 56 Bootham can now advise relevant departments and services of all deaths in the York area, so residents only need ‘tell us once’.

This new, joined-up service aims to limit what can be a long process of notifying the necessary organisations of a death, and aims to minimise unwanted or distressing post arriving at the deceased person’s address.

The Registrar will pass the necessary information to the Department for Work and Pensions which will forward it on to other government departments and local council services.

The council teams to be notified include the council tax, electoral services, Blue Badges, adult and children’s social services and council housing. Government departments and agencies to be notified will include the Department for Work and Pensions (DWP), the Pension, Disability and Carers Service, Jobcentre Plus, HM Revenue & Customs, child benefit, the Identity and Passport Service and the Driver and Vehicle Licensing Agency.

Councillor Dafydd Williams, City of York Council’s Cabinet Member for Crime and Safer Communities said: “This new service provided by our Register Office aims to lift some of the administrative burden surrounding a death to the bereaved.

“We’re pleased to extend the services of our exemplary registration service in this way to operate a joined-up system to inform all relevant authorities of a sensitive but important event.

“Residents can be assured that the information given will be treated securely and confidentially. The organisations which are contacted will use the information to update records, end services, benefits and credits as appropriate, and to resolve any outstanding issues.”


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